No Returns & No Cancellations Policy
🚫 NO RETURNS POLICY
ALL SALES ARE FINAL. We do not accept returns, exchanges, or refunds for any reason.
🚫 NO CANCELLATIONS POLICY
Once an order is placed and payment is processed, cancellations are not accepted. Please review your order carefully before completing your purchase.
🔍 Why This Policy?
Due to the nature of our sensory products and for hygiene and safety reasons:
- Our products are designed for personal sensory use
- Each item is carefully crafted and inspected before shipping
- We maintain strict quality standards to ensure you receive the best product
- Health and safety regulations prevent us from accepting returned sensory items
✅ What We Guarantee
While we don't accept returns, we guarantee:
- Quality products: Each item is inspected before shipping
- Accurate descriptions: Detailed product information and images
- Secure packaging: Items are carefully packaged to prevent damage
- Customer support: We're here to answer questions before you buy
🛡️ Defective Products Only
The ONLY exception to this policy is if you receive a genuinely defective product:
- Product arrived damaged during shipping
- Manufacturing defect that affects functionality
- Wrong item shipped (our error)
Important: You must contact us within 48 hours of delivery with photos of the defective item.
💡 Before You Buy
Please ensure you:
- Read all product descriptions carefully
- Check dimensions and specifications
- Review product images thoroughly
- Contact us with any questions: pickypadstherapy@gmail.com
📞 Questions?
If you have questions about our products BEFORE purchasing, contact us at:
📧 Email: pickypadstherapy@gmail.com
⏰ Response time: 24-48 hours
By completing your purchase, you acknowledge and agree to this No Returns & No Cancellations Policy.
